Contact

Our customer support team is here to help with any question about our products, your order, shipping, or returns. We are happy to help.

Email: contact@kigurumi-onesie.com
Phone: +32 485 43 13 68
Address: Rue Grisar 13, 1070 Anderlecht, Belgium
Support hours: Monday to Friday, 9:00 AM to 5:00 PM (CET)

You can also send us a message directly through the contact form below. Our team aims to respond within 24 to 48 business hours.

Frequently Asked Questions

Choose your usual size. If in doubt, check our size guide or go one size up for extra comfort.

Yes, you have 30 days to return unworn items in original packaging. Size exchanges are free!

We ship within 1-3 business days. Once shipped, you'll get a tracking email. Delivery takes 7-12 business days.

Wash in cool water with gentle detergent. Avoid excessive heat and tumble dry. Store in a cool, dry place away from direct sunlight.

Absolutely! Our onesies are crafted from soft, breathable fabrics designed for all-day comfort. They’re perfect for lounging, sleeping, or cozy hangouts.

Free Shipping

Free shipping worldwide

Returns & Exchanges

Free within 30 days

Secure Payment

SSL encryption for secure payments

Customer Service

Have a question? Contact us