Privacy Policy

Last updated: July 21, 2026

Kigurumi & Onesie operates this store and website to provide you with a personalized shopping experience. As a Shopify-powered store, this Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, make a purchase, or otherwise communicate with us.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

• Contact information: name, billing and shipping addresses, phone number, and email address
• Payment information: payment card details, billing details, and transaction information (processed securely by our payment providers)
• Account information: usernames, passwords, preferences, and settings
• Order information: items viewed, purchased, returned, or exchanged
• Communications: messages you send to our customer service team
• Device information: device details, browser type, IP address, and unique identifiers
• Usage information: how and when you access and use our Services

Sources of Personal Information

We collect personal information directly from you, automatically through cookies and similar technologies when you use our Services, from service providers who support our business, and from partners and other third parties.

How We Use Your Information

• Providing our Services: processing orders and payments, fulfilling and shipping purchases, personalizing your experience, and managing your account
• Marketing: sending promotional messages by email or SMS (where you have opted in) and displaying relevant advertising
• Security and fraud prevention: detecting fraud, protecting against illegal activity, and keeping accounts safe
• Customer support: responding to your inquiries and maintaining our relationship with you
• Legal compliance: complying with applicable laws and enforcing our policies

How We Disclose Personal Information

We may share your personal information with:

• Shopify and other service providers that support our store operations
• Business and marketing partners for advertising and analytics purposes
• Third parties when you request or consent to the sharing
• Authorities or other parties when required to comply with the law, respond to legal requests, or protect our rights

We do not sell your personal information for money.

Our Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes information about your visit and use of the store. Information you submit may be transmitted to Shopify and to third parties in other countries. For more information about Shopify's data practices, please review Shopify's Consumer Privacy Policy.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Data Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information, though no method of transmission or storage is completely secure. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Deletion: request that we delete your personal information
• Correction: request that we update inaccurate or incomplete information
• Portability: request your information in a portable format
• Opt out: unsubscribe from marketing communications at any time (you will still receive transactional messages related to your orders)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising these rights.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before completing your request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us:

• Email: contact@kigurumi-onesie.com
• Business: SB Group (Soufiane Bousta, sole proprietorship), operator of the Kigurumi & Onesie store
• Address: Rue Grisar 13, 1070 Anderlecht, Belgium

We are the party responsible for the processing of your personal information under applicable data protection law.