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Thank you for shopping with Kigurumi & Onesie. Here's everything you need to know about how and when your order will arrive.
We process and ship orders within 1 to 3 business days (Monday to Friday) after your order is placed. Orders placed on weekends or holidays are processed on the next business day.
Once your order has shipped, delivery typically takes 7 to 12 business days. Including processing, most orders arrive within approximately 8 to 15 business days from the time you place them. Delivery times are estimates and may vary due to carrier delays or factors outside our control.
Shipping is FREE on all orders.
You will receive a tracking number by email within 24 hours after your order leaves our warehouse, so you can follow your package every step of the way. Please make sure the email address on your order is correct.
We offer a 30-day return window on unworn items in their original packaging, and size exchanges are free of charge. For full details, please see our Refund & Return Policy.
If you have any questions about your shipment, contact our customer support team:
